Uptime. Continual operation. Minimal downtime. These are some of the most common buzzwords in building and facility management. Big requirements bring big promises around how to keep buildings running. That includes expectations around quickly detecting, diagnosing, and responding to potential issues and system failures that could result in costly disruption, downtime, loss, and safety risks.
In meeting these expectations, many building and facility managers are inundated with alarms and alerts from their building management systems (BMS). These alarms may include anything from high one temperature alarms or chillers that failed to start. These alerts buzz daily, if not hourly, with no special “Bat phone” indicating which ones are critical to address now or risk catastrophe.
